Toolbar Help

Installation

Which browsers are compatible with Toolbar?

The E Club Toolbar is compatible with just about any version of Firefox, Internet Explorer (6+), Safari, and Chrome.

First, click the blue button on the download page. If you're a Firefox or Chrome user, wait a while, and a pop-up box should appear. Click "Install". If you're an Internet Explorer user, wait for the pop-up box and click "Run". When you start browsing, Toolbar should be there.

Toolbar isn't appearing correctly in my browser.

If Toolbar isn't visible on your browser:

-Look for The E Club Toolbar in your browser's list of toolbars, and make sure it's active. If not, activate it.
-Clear your browser's cache.
-Make sure Toolbar is compatible with your browser.

If Toolbar appears blank on your browser:

-Uninstall the The E Club Toolbar (see "How do I uninstall Toolbar?") and re-download it.
-Clear your browser's cache and cookies, and then re-download Toolbar.
-Restart your computer if necessary.

If Toolbar still appears blank, click here. If you see the text, "ConduitOK", Toolbar is compatible with your browser but something else is causing the problem. If re-downloading doesn't help, contact us about the problem. If you don't see "ConduitOK" on the page, then your firewall or other security software settings may be causing the problem.

Is The E Club Toolbar safe?

Of course! At The E Club, safety is our top priority. We make sure all of The E Club's products and services are safe and secure.

Is Toolbar compatible with mobile devices?

Unfortunately, Toolbar doesn't have a mobile version.

Apps

What are apps on Toolbar?

Apps on Toolbar are just like apps on iPhones and other devices - they provide games, functionality, and more to it. Rigorous tests ensure that the apps are safe.

How do I install apps on Toolbar?

There are already a bunch of apps built-into Toolbar: a search engine, social network integrations, YouTube, a cloud-based music player, and more The E Club-created services. If you want more, just click on the gray plus icon at the far right of Toolbar. All apps are free and safe.

How can I manage apps already on Toolbar?

To manage your Toolbar apps, open Toolbar's main menu (by clicking on the arrow immediately to the right of The E Club's logo), select "Toolbar Options", and you can manage Personal Apps, Predefined Apps, or Useful Apps by using the check boxes that correspond with the apps.

How many apps can I download?

As many as you want! Toolbar comes with unlimited storage, and that's why it's your Toolbar, your way.

I can't find an app I downloaded.

The Toolbar Marketplace (where you get all not-built-in apps) has apps from many publishers, and they can choose to delete their apps at any time. If you can't find an app you downloaded, it means the publisher has removed the app from the Marketplace.

Uninstalling Toolbar

How do I uninstall Toolbar?

You can uninstall The E Club Toolbar at any time and with no limitations by using the standard uninstall procedures provided by your browser.

Internet Explorer:
-Click the Start button and then select Settings > Control Panel > Add/Remove Programs.
-In the list of programs, find The E Club Toolbar, select it, and click Change/Remove.
Firefox:
-In the Firefox menu, select Add-ons > Extensions.
-Select the The E Club Community Toolbar.
-Click Remove.
Safari:
-Open the Finder application and browse to Applications.
-Scroll down to Toolbars and click on The E Club.
-Double-click “Uninstall”.
-Fill in the “User name & Password” and click the OK button.
Chrome:
-Go to chrome://extensions/.
-Find The E Club in the list.
-Click Uninstall.

I can't uninstall Toolbar.

If you can't uninstall Toolbar: (Contact us if this doesn't work)
-Re-download Toolbar.
-Restart your computer.
-Uninstall Toolbar again.